We’re thrilled to announce that epaPRO has now rebranded, and Proficient is officially live for all Skilltech Solutions customers. Our move from epaPRO to Proficient marks an important evolution, one that better reflects how we support a fastmoving skills and awarding sector, and the growing expectations of assessment organisations across the UK.
Everything you know and love about epaPRO remains, now under a name that better represents what our platform delivers: efficiency, accuracy and professional standards for every user. Alongside the new identity, Proficient strengthens what matters most to assessment organisations: reliability, flexibility and clear visibility across the entire apprentice journey.
Here’s what sits at the core of Proficient:
One centralised platform
Proficient manages the full assessment journey, from registration to certification, all within one end‑to‑end platform. This reduces administrative workload, cuts out app‑switching and ensures complete visibility across every assessment stage, with far less room for error.
High‑level customisation
You can tailor processes and reporting to align with your organisation’s workflows and diverse apprenticeship standards. Proficient also supports reform‑ready delivery where centre assessments are required, with tools that allow centres to undertake their own assessments where required.
Integrates with applications
Proficient connects seamlessly with Teams, Outlook and Office365 calendar integrations, Surpass, ESFA systems and a wide range of business tools. These integrations reduce manual tasks and allow data to flow smoothly across scheduling, communication, assessment delivery and certification.
Manage apprentice journeys from a single assessment platform
Built specifically for assessment organisations, Proficient centralises the entire apprenticeship lifecycle. From one intuitive, unified system, teams can manage registrations, gateway, assessment delivery and certification simply and reliably.
Automations and optimisation
Automated allocation tools improve operational efficiency by matching assessors with the right learners and reducing scheduling errors. The communication suite also enables users to customise their own emails, helping streamline day‑to‑day interactions.
Powerful reporting
Proficient’s reporting suite supports progress tracking, resource allocation, QA moderation and GDPR‑compliant audits. This gives AOs complete transparency and dependable evidence for regulatory requirements.
We hope you love the new name as much as we do, and that Proficient continues to make your assessment processes smoother, smarter and more efficient.
If you have any questions about the update, our customer support team is here and happy to help.
